Its a good idea to have a user experience review for your website. Website design is one of the most important aspects of user experience and so a poor experience leads to problems.
Website user experience (UX) refers to a person’s emotions and attitudes about using a website. It involves aspects of human–computer interaction and includes a person’s perceptions of the website such as ease of use and efficiency.
It is also dynamic as its constantly changing due to changes in technology and devices plus changes in user behaviour and experiences on the internet.
What problems do users experience??
1. becoming frustrated
2. leaving your website after a short time
3. going to one of your competitors
4. being unlikely to return
5. thinking poorly of your business
We recommend that you have a review of your website by an experienced professional and they will be able to work with you to identify areas that can be improved. You can also conduct your own review if you dont have the money to engage a professional. You will be surprised on how many things can be improved on most websites.
By providing a good user experience should lead to more traffic and repeat visits to your website and happier users.